Your Rights.
Our Mission.
Stay informed on the latest regulations, legal developments, and welfare policies affecting ehailing drivers in Malaysia.
47
Active Cases
12
Policy Wins
89
Legal Advisories
3,200+
Members Assisted
Latest Advocacy Updates
APAD New Ehailing Licensing Framework 2025
The Agensi Pengangkutan Awam Darat (APAD) has released updated licensing requirements for ehailing operators. GEM has submitted formal feedback on behalf of all registered drivers.
Driver Deactivation Appeal Rights — Know Your Options
GEM Legal Team has published a comprehensive guide on how drivers can appeal unfair deactivations from major platforms including Grab, inDrive, and AirAsia Ride.
SOCSO Gig Worker Coverage Expansion — GEM Advocacy Win
Following months of advocacy by GEM, SOCSO has confirmed expanded coverage for gig economy workers. This is a landmark victory for Malaysia's ehailing community.
Grab Malaysia Commission Rate Review — GEM Response
GEM has formally responded to Grab Malaysia's revised commission structure, calling for greater transparency and a cap on platform fees in line with regional standards.
Road Transport Act Amendment — Impact on Ehailing Drivers
The proposed amendments to the Road Transport Act 1987 include new provisions for ehailing vehicles. GEM has prepared a detailed impact assessment for members.
Insurance Coverage Gaps — GEM Legal Advisory
Many ehailing drivers remain underinsured during active trips. GEM's legal team has identified key gaps and is working with insurers to create driver-specific products.
Legal Resources & Downloads
Driver Rights Handbook 2025
Platform Deactivation Appeal Template
SOCSO Claim Guide for Gig Workers
GEM Legal Aid Request Form